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China Hongkong Office ADD: UNIT04,7/F BRIGHT WAY TOWER NO.33 MONG KOK RD KL HONGKONG CHINA TEL: 852-96587512 FAX: 852-96587512 China Shenzhen Office ADD: 1617,International Cultural Building,Fuitian District,Shenzhen TEL: 0755-82571901 FAX: 0755-82571901 Shenzhen Manufacturer Building 2, Zhuoke Science and Technology Park, No. 190 Chongqing Road, Fuyong Town, Baoan District, Shenzhen, China |
◆ Pre-sale service After the contract is signed, Gotech will send engineers to users to establish power supply scheme, signal wiring form, structure construction requirements and equipment files with the necessary conditions. ◆ Sales service During the production, we conduct the whole production process quality control system. Gotech is responsible for the on-site installation and debugging, and keep communication and coordination with party A in the process of construction. ◆ After-sales service Gotech will ensure that the product quality is reliable, and provide product operation manual and technical training. Product warranty is two year life-long maintenance. Warranty period is from the date of products installed or acceptance. The special line maintenance telephone is listed (+86-755-82571982)". Cabinet off Fault possible reasons 220V power cable isn't connect well Data cable problem for singal transfer Receiving card brokes HUB plate connect wrong Fault removal and solving tips Reconnect the power cable, replace another cable to try Reconnect the data cable, replace another cable to try Replace the receiving card to try Reconnect the HUB to try again Part of modules off Fault possible reasons Power supply may broken AC power cable connect not well Fault removal and solving tips Testing, make sure the power cable is ok Connect the power cable again Long line lamps off Fault possible reasons Flat cable connect not well or off Previous output fault or current line input fault Fault removal and solving tips Reconnect or replace the flat cable to try again Fixing or replace the module Whole display off, Sending card green indicator there's no flicker Fault possible reasons DVI cable connect not well Display card sets not right Software setting to off power Sending card connect not well or broken Fault removal and solving tips Checking DVI connector to try again Reset the clone model Software choose open power Reconnect the sending card or replace new card to try again |